Delivery and shipping cost

We are in France. We are an online saddlery only. We have no store open to the public.

Our carrier is DPD or Colissimo La Poste depending of the delivery country.

You may track your shipments directly on our website, via your account,

category "order history and details", then click on the "details" button of the order you want to track.

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Shipping costs are charged as a fixed amount, that means they do not increase regardless of the number of items you order,

within weight and volume standards imposed by our carriers.

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All our parcels are delivered exclusively by hand and against signature.

No deposit in mailbox in case of absence.

You must therefore be present for the delivery,

and reachable by phone to possibly guide the deliverer.

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SHIPPING COST - ZONES and PRICES

We ship only toward the countries listed below:

Metropolitan France:

6,90€ with DPD Point Relais

9,90€ with DPD Predict at home

FREE FROM 120€ OF BUYING

Corse and coastal islands: extra +14€

Difficult areas and mountain towns (defined by DPD): extra +4€ (see details at the page bottom)

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Zone 1: Belgium.

12€ with DPD Europe

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Zone 2: Austria, Germany, Italy, Luxembourg, Monaco, Netherlands. Spain, 

15€ with DPD Europe 

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Zone 3a: Denmark, Hungary, Ireland, Poland, Portugal, Czech Republic, Slovakia, Slovenia.

20€ with DPD Europe

Zona 3b: Great Britain.

20€ with Colissimo La Poste

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Zone 4: Croatia, Estonia, Latvia, Lithuania, Sweden.

25€ with DPD Europe

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Zone 5: Bulgaria, Finland, Grece, Romania.

35€ with DPD Europe

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Zone 6: Switzerland.

50€ with DPD International

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Zone 7: Australia, Canada, Japan, New Zealand, United Aarab Emirates, USA.

70€ with Colissimo La Poste

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DELIVERY TIME:

Your order will be shipped within 1 or 2 worked days (provided that all the ordered items are indicated "in stock").

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When paying by bank wire it takes an average of 2 to 7 days to receive the payment.

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Add to that the delivery time, which is:

1-2 worked days to Metropolitan France,

2-4 worked days for zones 1, 2, 3, 4 and 5,

5-10 worked days for zones 6 and 7.

These times are indicative, they are not guaranted. 

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Our shipping costs are not negotiable.

We do not make any profit on the shipping costs we charge, we pay a large part of the shipping costs actually paid to La Poste, 

the customer pays only a contribution to these costs.

The shipping costs paid by the customer also include the cost of packaging (boxes, tape, flocking, etc.).

Thank you for your understanding.

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All packages are sent DPD with a tracking number and delivery against signature.

When you order is sent you will receive and e-mail with the tracking number.

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NB:

In case of you ordered items labeled "by ordering only"

the whole order will be shipped in one and only parcel when all products are available.

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POSTAL CODES OF AREAS SUBJECT TO EXTRA DELIVERY COSTS - FRANCE

These areas are defined by our carrier DPD.

This supplement remains to be paid by the customer even in the case of an order eligible for free shipping.